The Benefits of Working from Home are on Full Display—Is Your Enterprise Company Ready?

The Benefits of Working from Home are on Full Display—Is Your Enterprise Company Ready?

The Benefits of Working from Home are on Full Display—Is Your Enterprise Company Ready?

In a world of extreme uncertainty, one thing has become clear for many employers and employees alike: working from home is actually pretty great! Sure, it comes with some challenges, but for the most part, studies—and now a huge global experiment—show that working from home affords a multitude of benefits.

For employers, those benefits include happier employees, but also an expanded recruiting pool, allowing organizations to cast a wider net in search of ideal candidates. Additionally, working from home obviously significantly reduces company overhead.

At home, employees tend to be more creative, productive, and enjoy a greater sense of wellbeing. There’s also the plus of flexible hours, allowing your workforce to maximize productivity when it is most convenient. Families with special needs also enjoy increased flexibility, and with less exposure to large groups of people, sick leave decreases. And of course, there’s the bonus of being able to squeeze in a workout during your lunch hour.

However, it is worth noting that working from home does present challenges for enterprise-level entities. From an IT standpoint, security is an issue, and your IT department might be plagued with support headaches. This is where Trinitas can come in and make everyone’s life much easier—and working from home a more permanent solution for those who find it to be a valuable life solution.

As a trusted telecom company, we’re experts in convenience and customer satisfaction, from employee to CEO. We can bundle products, deliver them directly to employees’ homes, and offer a tech support extension of your organization to free up your IT talent. We can also create a single, streamlined billing center to make sure that, even when your employees are located throughout the country, or even the world, your telecom invoicing, billing, and data management are all in one easily accessible location.

In addition to top-of-the-line equipment, Trinitas can support your enterprise organization with the following telecom services:

  • Device recycling and buyback programs—Go green and save money!
  • Software customization and integration—Create a customized ordering platform and simplify the ordering process for employees near and far!
  • Custom billing solutions—Enjoy one central invoicing hub, for ease, convenience, and simplicity.
  • Device repair and care—Save time and keep your employees safe by avoiding device repair stores and hassle. We’ll take care of it all for you and save you money in the process!
  • Device kitting program—Let us make sure devices have the latest apps installed, include protective covers, and are fully ready to go when they arrive at your employees’ doorsteps.
  • Telecom Expense Management (TEM)—Transfer all of your telecom expenses to Trinitas—we’re happy to manage your supplier relationships, bills, and provide your team with a designated support desk.
  • Managed Mobility Services (MMS)—Create uniformity with your organization’s carrier contracts, voice and data usage, device management, upgrades, activations, and spend management with Trinitas’ MMS program.

To learn more about how Trinitas can help your company create a productive, happy, cost-efficient at-home workforce, give us a call today. We’re happy to help, and we’re ready to help you facilitate a future-forward work environment for your team.

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Case Study: A Strategic Approach to Reducing Warranty Costs for a Healthcare Company

Case Study: A Strategic Approach to Reducing Warranty Costs for a Healthcare Company

Case Study: A Strategic Approach to Reducing Warranty Costs for a Healthcare Company

Objective

Reduce warranty costs and spending inefficiencies with wireless devices, and free up time for overworked IT employees.

Company Size

30,000 employees and 10,000 wireless lines currently in use.

Trinitas was recently approached by a large healthcare company to help the organization review and then reduce spending and warranty costs with wireless devices. This would not only potentially save the company hundreds of thousands of dollars; it would also reduce the workload of an overworked IT department.

Solution

Trinitas conducted a consultative deep dive into the company’s wireless program, uncovering opportunities for spend reduction that had previously been overlooked.

The company had 10,000 wireless devices and was covering each one with a name brand warranty care product that cost $124 per device. This resulted in an annual cost of $1,240,000.

Trinitas discovered that only 20% of those 10,000 devices actually used the warranty care product resulting in a massive over expenditure. Trinitas analysts found that 80% of that money was being wasted on those devices. Instead of providing warranty programs for each individual device, Trinitas implemented our signature Device Repair Program, only to be used on an as-needed basis, meaning the company will only pay fees when a device is actually in need of a repair. The average cost to repair a device is $124, or $248,000 for the entire fleet of devices.

Result

Cost savings of $992,000 annually. The company used this cost savings to implement a more successful tablet program. Additionally, their employees are no longer responsible for managing the warranty program and all of the inherent headaches associated with it. They also added new employees to the IT team to help accomplish the company’s new information and technology goals.

Client Satisfaction

“[Trinitas] went above and beyond! We appreciate your service and support for our company — you always go the extra mile to service your customers. We look forward to working with you this year and beyond!”

 Bart
Sr. Telecommunications Engineer
Worldwide Apparel and Footwear Company

“We so appreciate your team’s willingness to accept the Coupa challenge and your work with our team to get the catalog updated and running. Katie has been outstanding to work with on the accounting side of things.

I give Trinitas an “A” for outstanding support throughout this transition! Our immediate goals with Trinitas will be to maintain our current partnership and the excellent level of customer service and support we feel you are providing. Thank you for all you do!”

 Nicole
Procurement Coordinator Indirect Procurement – Telecom
Worldwide Apparel and Footwear Company

“Since our work with Trinitas began, I am not being asked to follow-up on orders or request adjustments for items received that were incorrect or did not meet the needs of the users. Trinitas has stepped in and worked directly with our company on these issues. David is easy to work with, with excellent follow-through. I look forward to a lengthy professional relationship with Trinitas.”

 Carolyn
Sr. Coordinator, IT Controlling
Luxury Vehicle Manufacturer

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Companies Go Back to Work. Now What?!

Companies Go Back to Work. Now What?!

Companies Go Back to Work. Now What?!

The coronavirus has permanently changed how and from where we work. Enterprise-level companies had to adapt, and adapt quickly. The result is a new normal for many employees—working from home, working modified hours, or, for those who can’t take work home with them, working in bare-bones office settings.

As we begin to return to more of a routine, many organizations are faced with new challenges. Some companies are still operating with an entirely at-home work force. Others are welcoming teams back, but with a new set of rules and safety standards. And then there are hybrid models, with some working from home while others work on-site. Staggered workdays. Half days in the office. Reminders to stay six feet apart at all times.

It is now very clear that one size does not fit all. Your organization is unique in how it operates within this new landscape. Providing your employees with the tools to get things done effectively—and often without being in the same building, or even the same state—is paramount to success.

At Trinitas, we’re equipped to address each enterprise-level company’s unique set of circumstances. We work with you to address the challenges that come with “going back to work” in the face of COVID-19. Each approach is customized, and all of our products and services aim to save time, money, and increase workplace data security and employee safety by reducing exposure to shipping and distribution channels.

Some of our services include:

  • Equipment: We provide top-brand telecom and wireless equipment and deliver it directly to your employees’ doorsteps.
  • Device Recycling and Buyback Programs: As technology advances, we save time and money, and contribute to your organization’s sustainable efforts, with our buyback and recycling programs.
  • Software Customization and Integration: Our ordering platform integrates seamlessly with your current system.
  • Custom Billing Solutions: Let us batch invoices and provide them in a single billing solution.
  • Device Repair and Care: No need to send your employees to the nearest device repair store or drop their equipment in the mail. We can do that for you, without anyone ever having to leave the house.
  • Device Kitting Program: We can activate the latest OS, install apps and fit your devices with protective covers allowing your IT team to focus on the bigger picture.
  • Telecom Expense Management (TEM): Let us handle your telecom expense management responsibilities, including supplier relationships and bills. We even provide a dedicated support desk for your team.
  • Managed Mobility Services (MMS): Enjoy greater visibility and control of your entire wireless and telecom division with uniformity in carrier contracts, voice/data usage, device management, upgrades, and more.

Now is the time to prepare for the future. A future in which seamless telecom capabilities allow your at-home and in-office workforce lead in productivity, creativity and workplace happiness. Give us a call today to learn more.

Learn more about Trinitas’ services and how they can bring efficiencies and cost savings to your business.

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As America Goes Back to Work, Enterprise Companies Must Support a Transformed Workforce—both in the Office and at Home

As America Goes Back to Work, Enterprise Companies Must Support a Transformed Workforce—both in the Office and at Home

As America Goes Back to Work, Enterprise Companies Must Support a Transformed Workforce—both in the Office and at Home

The country is slowly beginning to re-open, and as it does, enterprise-level companies are needing to consider a transformed workforce and modified workplaces. While working from home might continue for many—and a large swath of employees aren’t ready to give it up—it presents its own challenges. Additionally, many employees aren’t able to work from home, and must return to the office. The result is a complex telecom and networking challenge.

In No Jitter’s recent article, Adapting to the IT Challenges of Remote Work, author J.R. Simmons makes an important point. “Since the COVID-19 outbreak, we’ve seen hundreds of articles giving employees guidance on how to adapt to working from home, and every company with a cloud solution is touting its tools are the proper enablers. For the prototypical knowledge worker, this is fine. However, these wonderful work-from-home tools will do nothing for the myriad of jobs that are linked to on-site support.”

The article goes on to point out, “Some workers are difficult to send home because of the systems they’re using. People whose occupations are highly regulated or require tight security can’t always work remotely. Some government, healthcare, insurance, and educational organizations, for example, use proprietary legacy software systems. The software is rarely optimized for remote workers, and often, it isn’t properly patched. Not only does this create a security concern, but it can also make working remotely unproductive and a negative experience for the employee.

Even when workers can be productive remotely, they may have requirements that don’t align with working from home. That can include using special tools such as plotters or high-volume copier/scanners, having access to paper files or records, processing checks and invoices (not everyone has switched to fully electronic), and conducting on-site inspections. In many situations, a face-to-face meeting with a team just can’t be duplicated by using video cameras.”

Given that most models suggest the work-from-home experiment isn’t going anywhere anytime soon at the same time many employees who can’t do their jobs properly from a home office will need to go back to a larger support system, it’s time for enterprise companies to start looking toward long-term telecom solutions. Enter Trinitas.
The challenge many companies will now face is providing solutions that address both the office employee and the work-from-home employee. Trinitas specializes in both cross-over solutions as well as in-office telecom security, ease, and management, including:

  • Custom online platforms to manage your entire wireless device ecosystem that can support both in-office and work-from-home employees
  • Telecom expense management that can be accessed securely from anywhere
  • Online product ordering solutions that offer built-in spend management functionality
  • Free technical support for those working from home and in an office setting
  • Device repair solutions that support both in-office and work-from-home environments
  • Shipping to both business and work-from-home employee addresses
  • Device buyback programs that support both in-office and work-from-home employees
  • Device kitting options that free up employee time, company money, and reduce the need for employees to venture into crowded store settings
  • Accessories from home
  • And more!

Our services provide time and money efficiencies, as well as take your team out of the process for most of the lifecycle. In this moment when times are changing right before us, and in-office IT support isn’t always possible, see how Trinitas can help your company bridge the gap between present and future. Give us a call today to learn more.

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This Spring: A New Beginning

This Spring: A New Beginning

This Spring: A New Beginning

With uncertainty seeming to have engulfed the workplace, it’s easy to disengage, lose motivation and retreat into the vortex of the most recent news cycle.
However, there might be another way to look at—and embrace—the current societal shakeup, putting a positive spin on, and seeking out new opportunities in, uncertain times.

At Trinitas, we’ve come up with a few ways of looking at this time that might translate to your workplace.

1. Embrace the change in routine. 

While such significant changes to daily life can be disruptive, they can also create opportunities to appreciate what we do have. Sure, working from home comes with the inevitable distractions, virtual meeting glitches, and possible late-night hours. But it also gives us more time to spend with our family and focus on our personal health. It also opens the door to more community-minded actions in which we get to think globally but act locally.

  • If you have kids, consider starting the day with a silly face painting session or indoor tumbling to lighten the mood and set a bright tone.
  • If your local food bank is running low, swing a bag of canned goods by, making sure to maintain safe social distancing and respect local and regional recommendations when you do.
  • If your favorite restaurant is feeling the strain, purchase an online gift certificate that you can use later.

2. Appreciate employment. 

Our jobs are such a large chunk of our lives, it can be easy to take them for granted. But for those of us who are fortunate enough to be able to work remotely and maintain our current positions and company connections, now seems like a great time to take a moment and be grateful for our ability to work. And who knows; that commute, cubicle, or water cooler talk might take on a new meaning in your life when it is time to go back to your traditional workplace setting.

3. Let your co-workers and/or employees know you care.

As we all begin to navigate the new normal of the coming weeks and months, it’s important to prop each other up as often as we can. Now is an excellent time for virtual high fives, employee encouragement, and support and creative ideas for maintaining engagement, inspiration and productivity. Virtual crowdsourcing can present new ways and opportunities for co-workers and employees to shine. We found this article from the folks at Forbes particularly insightful, and appropriate for boosting office attitudes and morale.

When it is time to return to the workplace, the challenges we face now can become opportunities to do so with a fresh, new perspective in which you can become the change you wish to see in your organization. If you’re interested in streamlining operations, injecting new excitement into your team, and increasing your mobile and telecommuting capabilities, we would love to consult you.

From all of us here at Trinitas, stay safe, stay healthy, and happy Spring.

Read the Forbes Article

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