The Key Lessons Covid-19 has Taught Us about Business Adaptation

The Key Lessons Covid-19 has Taught Us about Business Adaptation

The Key Lessons Covid-19 has Taught Us about Business Adaptation

Covid-19 has had a staggering effect on every walk of life. Businesses have had to adapt at break-neck speed to keep up with the rapidly changing dynamics of the virus impact – most notably in their IT/wireless approaches.

According to the article, 8 key IT lessons learned from the Covid-19 crisis, “The worldwide health crisis has dramatically changed the way IT departments provide services to their organizations. This includes the massive shift to a work from home model that few could have fathomed a few years ago.”

As businesses re-open and integrate the work-from-home and in-office environments, the article goes on to point out how business owners should consider how you will address the eight key areas below[1]:

Organizational agility begins with culture

It’s powerful to transition to an “Embrace Change” culture rather than a “Resist Change” culture. This principle will help you zero in on how much ROI your IT services will produce for customers.

Remote work is now a fact of life — and supporting it requires structure.

Establishing structure with the work from home employees is more important than ever, including establishing protocols for equipment ordering, wireless device security, employee hours, etc. Your employees can thrive in the work-from-home culture with the right tools while keeping the business costs down.

The cloud and virtualization have become even more critical.

Cloud services have been more widely embraced by enterprise-level companies over recent years. However, a fast and secure adaptation to a greater cloud environment was necessary to adapt to COVID-19. With a good plan and adoptions, companies can see faster enablement of their work-from-home employees.

Organizations need flexible software platforms and strategies

Due to the rapid nature of adapting to the crisis, organizations had to prepare different software strategies. It is huge to have a set of software platforms in place that can rapidly be installed and scaled to support the everchanging climate. Additionally, these programs should allow you to, “distribute the overall workload among your application staff so that one group does not get overwhelmed.”

Simplification and standardization are vital.

Trinitas believe in the phrase, “Simplification isn’t simple, but it’s our specialty.” We prove this every day in our fierce commitment to our clients. We believe in making the most complex solutions simple, which is better for an IT and mobile environment. Employees are more productive when they have to overcome fewer barriers to work.

A people-centric approach to IT security is necessary.

Most enterprise companies built internal security systems. Work-from-home employees require a new people-centric approach. There must be processes that prevent remote workers from taking security shortcuts, and the systems need to address their needs as well.

AI and machine learning can be game-changers. 

Although AI has already been incorporated into many enterprise-level companies on some level, many began to “gasp at the potential of AI and machine learning (ML) tools” as the pandemic escalated and change was eminent.

AI and ML can be a valuable assets to your enterprise services, both internally and in supporting your external customers.

Technology innovation can be contagious.

Although new technologies can bring a lot of resistance, one silver lining of the Covid-19 crisis is that companies can see the benefits of strategically implemented technological processes, while IT teams/employees enjoy the benefits.

Trinitas has solutions to assist corporations with all of the above. If you already have plans in place, or if you and your teams are still in the process of developing your new work-from-home roadmap, Trinitas can help you create and better implement your short- and long-term plans.

We have successfully helped many enterprise companies, and are confident a call with us will provide you value and peace of mind as you embark on this new phase of “business as usual.” Our results have driven big savings while bringing joy to over-worked teams.

[1] https://www.cio.com/article/3564261/8-key-it-lessons-learned-from-the-covid-19-crisis.html

Learn more about Trinitas Enterprise Anywhere services and how they can bring efficiencies and cost savings to your business.

 
Excellent work from home solution!

Adds to our safety guidelines for employees Great communication every step of the way

Kristin M – Manager Mobile Communications – Energy company with over 10,000 lines

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Companies Go Back to Work. Now What?!

Companies Go Back to Work. Now What?!

Companies Go Back to Work. Now What?!

The coronavirus has permanently changed how and from where we work. Enterprise-level companies had to adapt, and adapt quickly. The result is a new normal for many employees—working from home, working modified hours, or, for those who can’t take work home with them, working in bare-bones office settings.

As we begin to return to more of a routine, many organizations are faced with new challenges. Some companies are still operating with an entirely at-home work force. Others are welcoming teams back, but with a new set of rules and safety standards. And then there are hybrid models, with some working from home while others work on-site. Staggered workdays. Half days in the office. Reminders to stay six feet apart at all times.

It is now very clear that one size does not fit all. Your organization is unique in how it operates within this new landscape. Providing your employees with the tools to get things done effectively—and often without being in the same building, or even the same state—is paramount to success.

At Trinitas, we’re equipped to address each enterprise-level company’s unique set of circumstances. We work with you to address the challenges that come with “going back to work” in the face of COVID-19. Each approach is customized, and all of our products and services aim to save time, money, and increase workplace data security and employee safety by reducing exposure to shipping and distribution channels.

Some of our services include:

  • Equipment: We provide top-brand telecom and wireless equipment and deliver it directly to your employees’ doorsteps.
  • Device Recycling and Buyback Programs: As technology advances, we save time and money, and contribute to your organization’s sustainable efforts, with our buyback and recycling programs.
  • Software Customization and Integration: Our ordering platform integrates seamlessly with your current system.
  • Custom Billing Solutions: Let us batch invoices and provide them in a single billing solution.
  • Device Repair and Care: No need to send your employees to the nearest device repair store or drop their equipment in the mail. We can do that for you, without anyone ever having to leave the house.
  • Device Kitting Program: We can activate the latest OS, install apps and fit your devices with protective covers allowing your IT team to focus on the bigger picture.
  • Telecom Expense Management (TEM): Let us handle your telecom expense management responsibilities, including supplier relationships and bills. We even provide a dedicated support desk for your team.
  • Managed Mobility Services (MMS): Enjoy greater visibility and control of your entire wireless and telecom division with uniformity in carrier contracts, voice/data usage, device management, upgrades, and more.

Now is the time to prepare for the future. A future in which seamless telecom capabilities allow your at-home and in-office workforce lead in productivity, creativity and workplace happiness. Give us a call today to learn more.

Learn more about Trinitas’ services and how they can bring efficiencies and cost savings to your business.

Sign up for a FREE assessment below or call 512-949-3680 to speak with a consultant.

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As America Goes Back to Work, Enterprise Companies Must Support a Transformed Workforce—both in the Office and at Home

As America Goes Back to Work, Enterprise Companies Must Support a Transformed Workforce—both in the Office and at Home

As America Goes Back to Work, Enterprise Companies Must Support a Transformed Workforce—both in the Office and at Home

The country is slowly beginning to re-open, and as it does, enterprise-level companies are needing to consider a transformed workforce and modified workplaces. While working from home might continue for many—and a large swath of employees aren’t ready to give it up—it presents its own challenges. Additionally, many employees aren’t able to work from home, and must return to the office. The result is a complex telecom and networking challenge.

In No Jitter’s recent article, Adapting to the IT Challenges of Remote Work, author J.R. Simmons makes an important point. “Since the COVID-19 outbreak, we’ve seen hundreds of articles giving employees guidance on how to adapt to working from home, and every company with a cloud solution is touting its tools are the proper enablers. For the prototypical knowledge worker, this is fine. However, these wonderful work-from-home tools will do nothing for the myriad of jobs that are linked to on-site support.”

The article goes on to point out, “Some workers are difficult to send home because of the systems they’re using. People whose occupations are highly regulated or require tight security can’t always work remotely. Some government, healthcare, insurance, and educational organizations, for example, use proprietary legacy software systems. The software is rarely optimized for remote workers, and often, it isn’t properly patched. Not only does this create a security concern, but it can also make working remotely unproductive and a negative experience for the employee.

Even when workers can be productive remotely, they may have requirements that don’t align with working from home. That can include using special tools such as plotters or high-volume copier/scanners, having access to paper files or records, processing checks and invoices (not everyone has switched to fully electronic), and conducting on-site inspections. In many situations, a face-to-face meeting with a team just can’t be duplicated by using video cameras.”

Given that most models suggest the work-from-home experiment isn’t going anywhere anytime soon at the same time many employees who can’t do their jobs properly from a home office will need to go back to a larger support system, it’s time for enterprise companies to start looking toward long-term telecom solutions. Enter Trinitas.
The challenge many companies will now face is providing solutions that address both the office employee and the work-from-home employee. Trinitas specializes in both cross-over solutions as well as in-office telecom security, ease, and management, including:

  • Custom online platforms to manage your entire wireless device ecosystem that can support both in-office and work-from-home employees
  • Telecom expense management that can be accessed securely from anywhere
  • Online product ordering solutions that offer built-in spend management functionality
  • Free technical support for those working from home and in an office setting
  • Device repair solutions that support both in-office and work-from-home environments
  • Shipping to both business and work-from-home employee addresses
  • Device buyback programs that support both in-office and work-from-home employees
  • Device kitting options that free up employee time, company money, and reduce the need for employees to venture into crowded store settings
  • Accessories from home
  • And more!

Our services provide time and money efficiencies, as well as take your team out of the process for most of the lifecycle. In this moment when times are changing right before us, and in-office IT support isn’t always possible, see how Trinitas can help your company bridge the gap between present and future. Give us a call today to learn more.

Learn more about Trinitas’ services and how they can bring efficiencies and cost savings to your business.

Sign up for a FREE assessment below or call 512-949-3680 to speak with a consultant.

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The Benefits of Working from Home are on Full Display—Is Your Enterprise Company Ready?

The Benefits of Working from Home are on Full Display—Is Your Enterprise Company Ready?

The Benefits of Working from Home are on Full Display—Is Your Enterprise Company Ready?

In a world of extreme uncertainty, one thing has become clear for many employers and employees alike: working from home is actually pretty great! Sure, it comes with some challenges, but for the most part, studies—and now a huge global experiment—show that working from home affords a multitude of benefits.

For employers, those benefits include happier employees, but also an expanded recruiting pool, allowing organizations to cast a wider net in search of ideal candidates. Additionally, working from home obviously significantly reduces company overhead.

At home, employees tend to be more creative, productive, and enjoy a greater sense of wellbeing. There’s also the plus of flexible hours, allowing your workforce to maximize productivity when it is most convenient. Families with special needs also enjoy increased flexibility, and with less exposure to large groups of people, sick leave decreases. And of course, there’s the bonus of being able to squeeze in a workout during your lunch hour.

However, it is worth noting that working from home does present challenges for enterprise-level entities. From an IT standpoint, security is an issue, and your IT department might be plagued with support headaches. This is where Trinitas can come in and make everyone’s life much easier—and working from home a more permanent solution for those who find it to be a valuable life solution.

As a trusted telecom company, we’re experts in convenience and customer satisfaction, from employee to CEO. We can bundle products, deliver them directly to employees’ homes, and offer a tech support extension of your organization to free up your IT talent. We can also create a single, streamlined billing center to make sure that, even when your employees are located throughout the country, or even the world, your telecom invoicing, billing, and data management are all in one easily accessible location.

In addition to top-of-the-line equipment, Trinitas can support your enterprise organization with the following telecom services:

  • Device recycling and buyback programs—Go green and save money!
  • Software customization and integration—Create a customized ordering platform and simplify the ordering process for employees near and far!
  • Custom billing solutions—Enjoy one central invoicing hub, for ease, convenience, and simplicity.
  • Device repair and care—Save time and keep your employees safe by avoiding device repair stores and hassle. We’ll take care of it all for you and save you money in the process!
  • Device kitting program—Let us make sure devices have the latest apps installed, include protective covers, and are fully ready to go when they arrive at your employees’ doorsteps.
  • Telecom Expense Management (TEM)—Transfer all of your telecom expenses to Trinitas—we’re happy to manage your supplier relationships, bills, and provide your team with a designated support desk.
  • Managed Mobility Services (MMS)—Create uniformity with your organization’s carrier contracts, voice and data usage, device management, upgrades, activations, and spend management with Trinitas’ MMS program.

To learn more about how Trinitas can help your company create a productive, happy, cost-efficient at-home workforce, give us a call today. We’re happy to help, and we’re ready to help you facilitate a future-forward work environment for your team.

Learn more about Trinitas’ services and how they can bring efficiencies and cost savings to your business.

Sign up for a FREE assessment below or call 512-949-3680 to speak with a consultant.

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This Spring: A New Beginning

This Spring: A New Beginning

This Spring: A New Beginning

With uncertainty seeming to have engulfed the workplace, it’s easy to disengage, lose motivation and retreat into the vortex of the most recent news cycle.
However, there might be another way to look at—and embrace—the current societal shakeup, putting a positive spin on, and seeking out new opportunities in, uncertain times.

At Trinitas, we’ve come up with a few ways of looking at this time that might translate to your workplace.

1. Embrace the change in routine. 

While such significant changes to daily life can be disruptive, they can also create opportunities to appreciate what we do have. Sure, working from home comes with the inevitable distractions, virtual meeting glitches, and possible late-night hours. But it also gives us more time to spend with our family and focus on our personal health. It also opens the door to more community-minded actions in which we get to think globally but act locally.

  • If you have kids, consider starting the day with a silly face painting session or indoor tumbling to lighten the mood and set a bright tone.
  • If your local food bank is running low, swing a bag of canned goods by, making sure to maintain safe social distancing and respect local and regional recommendations when you do.
  • If your favorite restaurant is feeling the strain, purchase an online gift certificate that you can use later.

2. Appreciate employment. 

Our jobs are such a large chunk of our lives, it can be easy to take them for granted. But for those of us who are fortunate enough to be able to work remotely and maintain our current positions and company connections, now seems like a great time to take a moment and be grateful for our ability to work. And who knows; that commute, cubicle, or water cooler talk might take on a new meaning in your life when it is time to go back to your traditional workplace setting.

3. Let your co-workers and/or employees know you care.

As we all begin to navigate the new normal of the coming weeks and months, it’s important to prop each other up as often as we can. Now is an excellent time for virtual high fives, employee encouragement, and support and creative ideas for maintaining engagement, inspiration and productivity. Virtual crowdsourcing can present new ways and opportunities for co-workers and employees to shine. We found this article from the folks at Forbes particularly insightful, and appropriate for boosting office attitudes and morale.

When it is time to return to the workplace, the challenges we face now can become opportunities to do so with a fresh, new perspective in which you can become the change you wish to see in your organization. If you’re interested in streamlining operations, injecting new excitement into your team, and increasing your mobile and telecommuting capabilities, we would love to consult you.

From all of us here at Trinitas, stay safe, stay healthy, and happy Spring.

Read the Forbes Article

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